Water Operations Superintendent

City of Santa Paula

Under the direction of the Public Works Director or designee, supervises and coordinates the operations and activities of the City’s water systems including water production and treatment systems, water distribution systems and meter reading functions. Incumbent serves as the Chief Water Operator.
This position is designated as “at-will”, serving at the pleasure of the City Manager, and subject to discharge without notice and right of appeal.

Knowledge of: Operations, services and activities of water treatment and production systems, water distribution systems and meter reading programs; principles, practices, chemicals, and operating and maintenance procedures related to the operation and maintenance of water production systems, water distribution systems and meter reading functions; Maintenance and repair principles and practices including preventative maintenance and emergency repair procedures; advanced methods and techniques of water sampling; water treatment systems and techniques and associated materials and equipment; advanced methods and techniques of performing diagnostic troubleshooting services; advanced methods and procedures to correct water quality issues; backflow devices and cross connection control problems and their prevention; occupational hazards and standard safety precautions; SCADA system operation and control; principles of supervision, training and performance evaluation; advanced mathematical principles; principles and practices of customer service; principles and procedures of record keeping; principles of business letter writing and basic report preparation; modern office procedures, methods and equipment including computers; computer applications such as word processing, spreadsheets and statistical databases; pertinent federal, state and local laws, codes and regulations.
Ability to: Coordinate and direct the operations and activities of the City’s water systems including water treatment production systems, water distribution systems, and meter reading functions; supervise direct and coordinate the work of staff; select, supervise, train and evaluate staff; recommend and implement goals, objectives, policies and procedures for providing water treatment and production systems, water distribution systems, meter reading functions, water conservation and water inspections operations and services; effectively analyze emergency situations and implement an effective course of action; understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities; understand, interpret and apply general and specific administrative and departmental policies and procedures as well as applicable federal, state and local policies, laws and regulations; respond to emergency situations, including those outside of normal working hours and determining an effective course of action; prepare clear and concise reports; participate in the preparation and administration of assigned budgets; plan and organize work to meet changing priorities and deadlines; operate office equipment including computers and supporting word processing, spreadsheets and database applications; adapt to changing technologies and learn functionality of new equipment and systems; work cooperatively with others department, City officials and outside agencies; respond tactfully, clearly, concisely and appropriately to inquiries from the public, City staff or other agencies on sensitive issues in area of responsibility; communicate clearly and concisely, both orally and in writing; establish and maintain effective professional working relationships with those contacted in the course of work.
Physical and Environmental Demands: Sufficient physical ability and mobility to work in a field and office environment; to walk, stand and sit for prolonged periods of time; frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp and make repetitive hand movements in the performance of daily duties and/or strength and agility to lift up to 50pounds. The position also requires work outdoors in all weather conditions including wet, hot and cold and may be exposed to pollen, dust, grease, smoke, fumes, odors, gases.
ESSENTIAL DUTIES AND RESPONSIBILITIES:The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth to address business needs and changing business practices. 
Coordinates the organization, staffing and operational activities for the City’s water systems including water production systems, water treatment, water distributions systems and meter reading functions. 
Directs, coordinates and reviews the work plan for assigned services and activities including water treatment and production systems, water distribution systems, meter reading functions, water conservation and water inspection; assigns work activities and projects; monitors work flow; reviews and evaluates work products, methods and procedures. 
Participates in the development and implementation of goals, objectives policies and priorities; develops short and long range plans for City water resources and services; identifies opportunities for improving service delivery methods and resource needs; monitors work activities to ensure compliance with established policies and procedures. 
Performs a variety of project administration duties for assigned projects; works with consultants to develop project scopes; oversees projects throughout completion including monitoring the work of contractors; coordinates work with other divisions and agencies as necessary.
Manages local groundwater supplies and allocations; tracks water quality trends and make recommendations as needed; prepares written correspondence, reports and agreements to meet regulatory requirements and for internal and external use. 
Coordinates the organization, operational activities and preventative maintenance for the water treatment and production facilities including the reservoirs, well sites, pumping stations, pressure regulating stations, backflows, remote operated valves and related equipment. 
Oversees the work of assigned personnel in the installation, repair, maintenance, testing, reading and replacement of water meters, vaults, and valves. 
Performs administrative review of inspections and maintenance of the treatment facilities, wells, reservoirs and booster pumping stations. 
Ensures that the facilities are maintained and operated in such manner as to meet safety standards; establishes schedules and methods for providing water systems operations, maintenance and repair services. 
Manages operations and maintenance of the water treatment plant, pumping stations and storage tanks to ensure the water quality meets and exceeds the state safe drinking water regulations. 
Supervises control of the entire water system utilizing Supervisory Control and Data Acquisition (SCADA); 
Administers the City’s backflow prevention programs; ensures timely backflow testing and inspects installation of backflow devices. 
Oversees the preparation and timely submittal of all related compliance reports to federal, state and local regulatory agencies; insures compliance with various permits including the drinking water permit issued by the State Water Resources Control Board. 
Works with the City’s Engineer to design and plan construction and maintenance projects. 
Participates in the development and administration of the water division budget; monitors and approves expenditures; forecasting funds needed for staffing, equipment, materials and supplies.
Responds to public inquiries and complaints; provides information within the area of assignment; determines appropriate corrective action necessary to resolve complaints in and efficient and timely manner. 
Participates in the selection of assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; participates in the implementation of discipline and termination procedures. 
Monitors developments in areas of responsibilities; analyses current and proposed local, state and federal laws and regulations for related impacts on City practices and operations; recommends policy and procedural changes consistent with regulatory requirements; recommends appropriate actions and implements programs. 
Performs related duties as assigned.
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education: High school diploma or equivalent is required. Associate’s degree, with major course work in water science, water systems technology or related field is highly desired;  

Experience: Seven years of increasingly responsible experience in the installation, operation, and maintenance of water systems, including two years of lead supervisory experience.

License; Certificates; Special Requirements: Possession of a D4 Water Distribution Operator Certificate and T3 Water Treatment Operator Certificate issued by the State of California Water Resources Control Board. Possession of a Backflow Device Specialist Certificate is highly desired. Should the City’s designation level as a Treatment or Distribution facility change, incumbents will be expected to attain the appropriate designation within 12 months of the notification by the State of California.